Fulfillment & Shipping Policy

1.Order Processing & Fulfillment: At Jake's Cigar Bar, we strive to fulfill and ship orders as quickly as possible. Orders are typically processed within 1-2 business days (excluding weekends and holidays) after receiving payment. You will receive an email confirmation with tracking details once your order has shipped.

2.Shipping Restrictions

- We do not ship alcohol or tobacco products.

- Customers are responsible for ensuring that they comply with their local and state regulations regarding cigar purchases.

- Shipping Methods & Estimated Delivery

- We offer the following shipping options:

Standard Shipping: Estimated delivery within 3-7 business days.

Expedited Shipping: Estimated delivery within 1-3 business days, please contact us by phone at 859-273-0351 for this option.

Local Pickup: Available at our Kentucky location during business hours.

Please note that delivery times may vary due to carrier delays, weather conditions, or other unforeseen circumstances.

 

3. Shipping Rates

- Shipping rates are calculated at checkout based on the order size, weight, and destination.

 

4. Damaged or Lost Packages

- If your package is lost or arrives damaged, please contact us within 48 hours of delivery. We will work with the carrier to resolve the issue as quickly as possible.

 

5. Returns & Exchanges: If you receive a defective or incorrect product, please reach out to us within 7 days of receiving your order, and we will make it right.

6. Contact Information For questions regarding fulfillment of orders or shipping , please contact us at: Jake’s Cigar Bar [100 Langley Drive, Nicholasville, KY. 40356] [info@jakescigarbar.com] [859-273-0351] By using our website, you acknowledge that you have read, understood, and agreed to these terms.

 

Thank you for shopping with Jake’s Cigar Bar!